Novitasphere

Attending live events or participating in on-demand training requires a readily available Novitas Learning Center account. If you don’t already have an account, you may use the links below to create a free one. If the website accepts your account application, you can log in to sign up for training. Observe the guidelines in Make a fresh account. Learning Center for the Novitasphere provider portal: Novitas-solutions.com Check out your account information.

Novitasphere

Nine hours ago, you required a free Novitas Learning Center login to sign up for live events or participate in on-demand training. If you don’t already have an account, you may create one using the links below. Once we approve your request to open an account, you will be able to access it. When it comes to permissions, Novitasphere Provider Portal offers special proactive benefits.

If the patient does not have a code, the system will display the Next Tech Date and Next Pro Date alongside the more easily accessible data. These dates indicate the patient’s next treatment eligibility date. If the individual has been eligible for this benefit for a while, that deadline could even have past.

Prerequisites for Logging in to Novitasphere

• If you could use your laptop, desktop computer, or smartphone to access the official site, that would be preferable.
• When you are experiencing problems with your connection, check to see that the connection to the internet is steady.
• We strongly encourage you to access our Novitasphere login portal using recommended browsers like Safari, Chrome, Firefox, and Microsoft Edge.
• It is necessary to have your loan quantity, zip code, and social security number (SSN) in order to locate your loan and have access to the information on your insurance.

Directions for Logging Into Novitasphere

• Visit the website https://www.novitasphere.com in order to get access to the Novitasphere login portal.
• In order to accept the terms of service, you will need to enter your login information and password, plus check the box. Choose the Connect option.
• The drop-down arrow allows you to choose the MFA device that you want to use. Click the Confirm button after entering your security code.
• Pretend that you choose to send a text message using either the Short Message Service (SMS), the Interactive Voice Response (IVR), or the We will produce a code for you if you send us an email with the kind of MFA device you have. After you have received the code, you will need to input the code and then choose the Confirm option.
• You also have the option of calling the Novitasphere Helpdesk at the number 1-855-880-8424 in the event that you are unable to access the MFA devices that are related to your IDM profile.
• If you choose to change your username or password, we will send you an email containing a security code.
• Return to the page where you have to log in, enter your password and username, and then click the box to indicate that you accept these terms and conditions. Choose the Connect option.
• By clicking the option that appears and choosing “Send me code,” you may choose the MFA device that you will use for your email.
• Please enter the authentication code that was provided to the email address associated with your profile. After that, choose the Confirm option.

Novitasphere

Registration to Participate in Novitasphere

Follow the procedures listed below to complete your registration with Novitasphere. If you lack a valid account for the Novitasphere Supplier Portal, you will only be able to access certain Supplier Portals.

• On your web browser, type in https://home.idm.cms.gov instead.
• This is the official login screen for Novitasphere Login. Thank you for visiting.
• Select the option that says “New User and Registration.”
• Create an account for yourself so that you may choose a username and a password. Click the “connect” button to do this.
• In order to complete the registration process for the Novitasphere Supplier Portal, you will need to register your account by entering your private information and email address.
• Take the time to read and comprehend the terms that govern the registration procedure.
• If you want to proceed, you are required to accept the conditions of use.
• Create a username and a password for yourself.
• Proceed with the LHI Provider Network registration procedure by clicking the Register link and completing the steps.

Conditions and Terms of Service for the Novitasphere Login

• Register for the use of Novitasphere right away. The online portal that we provide is accessible at any time, day or night, seven days a week, with the exception of the typical maintenance downtime.
• Please make sure that you’ve retrieved all of the information regarding the eligibility & entitlement status of Novitasphere from the RIV before you make the decision to speak with an administrator. Any and all information regarding the status of an application and eligibility must be received through the IVR as mandated by the CMS. In the event that you have not already done so, our agents will be required to recommend you to the RIV. If you would like a comprehensive list of the information that is included in the RIV’s Claim Situation and Eligibility section, please refer to our RIV Someone Guide.
• Before talking with a representative, you will need to supply the IVR with your PTAN, NPI, Irs ID, and any other information that is specific to your patient. Our interactive voice response system transmits this information to the agent, eliminating the need for you to repeat it.
• You have the option to use voice, and you should enter all information into the SVI. In the event that you have not yet attempted both, our representatives will direct you to the interactive voice response system. You can make the process of entering data easier by using our conversion tool.
• You might want to try calling first thing in the morning. We have extended the availability of JH and JL for our A/B phone line to include additional hours. At this time, agents are available from 8:00 AM to 5:00 PM. All calls will end at six o’clock Eastern Standard Time (EST), Monday through Friday.
• Please make use of the contact section of our website to obtain useful addresses & phone numbers. To learn more, our representatives will direct you to a message with this information when you call.

Novitasphere

How Do You Proceed If You Cannot Remember Your Credentials?

Can’t remember your user ID?

• If you can’t remember your User ID, you may click the Forgot User ID link at https://home.idm.cms.gov. You can easily see the link at the top of the IDM homepage. The system will prompt you to enter your first and last names, email address, and the relevant birthdate.
• Once we validate your account, we will send you an email with your user ID. If you are unable to access your Novitasphere Eligibility mailbox after signing into your Novitasphere consideration, please call our Help Desk at 1-855-880-8424. Avoid creating a second user name.

Have we misplaced your password?

To change your password, you don’t have to contact the Novitasphere Help Desk. By going to the IDM website at https://home.idm.cms.gov/, you may change your password. If you have forgotten your password or got an error message stating that your password is incorrect, you should take the following actions:.

• To reset the password for the Novitasphere provider portal, follow the steps listed below:
• Go to https://home.idm.cms.gov/ to access the IDM website. Click the link labeled “Forgot my password.”
• To get the password, enter your username and password and choose your preferred method. To utilize phone calls and SMS messages, you must first add your MFA device to your account.
• After responding to the security question, choose Reset password. In order to verify, please create a new login and input it again on the Novitasphere site. Read the following password requirements carefully.
• After selecting Reset Password, the Novitasphere login page will be shown.
• The screen will display a confirmation that the password you use for the Novitasphere website has changed. Is it there? Additionally, they will send you a message to confirm your identity and inform you that your password has changed. You need to use your new password to log in again.

Novitasphere

Problem-solving for the Novitasphere Connect Portal

Occasionally, but infrequently, the Novitasphere Portal experiences issues with logging in. These instructions should help you fix it.

• Start the browser and enter the site again. If the problem persists, remove your browser cache or restart your computer.
• If you can’t log in, delete the cache and cookies. Stop worrying about overflowing data on your browser and continue browsing.
• Perhaps the portal doesn’t support your browser. Use Google Chrome, Safari, Firefox, or IE 11, the recommended browsers.
• One of the most typical blunders is entering incorrect information. Verify your login details. CAPS-lock must be enabled or deactivated to input a password.
• You may have forgotten your password if you’re not using VPN and the connection is fine. inputted wrong information, please verify. If you entered an invalid password, please verify your information. If needed, click the link to view your password. The password should only be exposed to someone who can check it.
• If none of the above options work, use your browser’s private/incognito mode to visit the Novitasphere Portal.
• If you still have trouble logging in, customer support is delighted to help.

A Closing Remark

By delivering the highest quality of service, Novitasphere strives to fulfill the requirements of each and every one of its customers. Service to customers is not only a slogan; rather, it is an integral part of our day-to-day operations. For users who are already registered with Novitasphere, it is possible to add additional gadgets to an existing IDM account.

Additionally, we highly recommend that a client register numerous devices in the event that they are unable to access a security code from each of their devices. Customers that utilize email as a multi-factor authentication device should immediately approve a new device because of the known latency issues that are associated with this method.

Hello, and thank you for visiting the Medicare Program page on the Novitasphere Portal. Please let us know if there is anything we can do to assist you. To fulfill your role as a Medicare caregiver, it is your job to understand the rules that govern Medicare and to submit accurate claims.

Novitasphere

Novitasphere FAQs

• Question – If I am located outside of the United States, is it possible for me to access Novitasphere?

Answer – According to the Centers for Medicaid and Medicare (CMS), there are limitations placed on work that is carried out outside of the country. Some of the system’s characteristics are:

• We are submitting requests for electronic payment.
• I received a notification about an electronic remittance.
• You may access any system in order to gather information about the recipient and/or eligibility.
• Novitas Solutions, Inc. will promptly deny any request for Novitasphere availability from a third party located outside of the United States.

 

• Question – In what manner may extra staff members use the Novitasphere Portal?

Answer – Access must be requested by each individual user. When it is necessary, you should instruct your colleagues to sign in to IDM, then sign in as either an Office Backup Approver or an End User Approver. The Novitas staff examines requests for approval of desktop backups throughout the process. A notification email is sent to the Office Approver informing them that they have a “Pending Approval Request” when end-user requests are submitted.

• Question – Are the updates to the information available in Novitasphere made as soon as possible?

Answer – HETS provides the information required to determine eligibility for HETS. Once it is successfully updated in HETS, the data will be displayed in Novitasphere.

• Question – What does a new contributor ID serve as? 

Answer – Updates for the Novitas Technologies EDI systems need a new submitter ID. Until they complete their registration form and provide a new submitter ID, customers cannot enroll in the IDM system to gain access within the Novita sphere.

• Question – Do you have the ability to send me a letter saying that a patient’s entitlements have been used up?

Answer – Rarely do we send out letters that are benefit-exhausted. It is expected that the remittance advice would clarify this.